Diriwan88 Privacy Policy — Protection of Malaysian User Information
This document explains how diriwan88 collects, uses, stores, and protects personal information of users in Malaysia. Please read carefully to understand your rights as a platform user.
Information We Collect From You
When you register or use the diriwan88 platform, we collect various categories of information to ensure our services run smoothly, securely, and tailored to Malaysian users’ needs.
Account Information
- Full name, date of birth, mobile phone number, and email address you provide during registration.
- Identity verification details such as ID card number (MyKad) required during KYC to process withdrawals.
- Language preferences, time zone, and account settings selected by you.
Device and Browser Information
- Device type, operating system, browser version, and screen resolution used to access the platform.
- IP address and general location data (state/region) for security and geographic compliance purposes.
- Session data including pages visited, time spent on each page, and navigation patterns.
Payment Information
All transactions are processed in Malaysian Ringgit (RM / MYR). diriwan88 does not store credit card or banking details directly—this data is handled by certified third-party payment processors compliant with PCI-DSS security standards. We only retain transaction records (amount, date, method) for auditing and customer support purposes.
How This Information Is Used
Diriwan88 uses the information collected solely for legitimate purposes directly related to platform operation. We do not sell, rent, or disclose users’ personal information to others for marketing.
Information is collected and used for the following purposes:
- Account Management: Enable login, identity verification, and retention of user preferences.
- Transaction Processing: Facilitates MYR deposits and withdrawals while maintaining necessary financial records.
- Platform Security: Detect suspicious activity, prevent fraud, and protect user accounts from unauthorized access.
- Customer Support: Help support teams resolve issues faster using relevant account activity records.
- Platform Improvements: Analyzing aggregate usage patterns (not individual data) to improve the diriwan88 platform’s interface and performance.
- Legal Compliance: Fulfill reporting and compliance obligations required by applicable Malaysian laws.
Use of Cookies and Activity Tracking
The diriwan88 platform uses cookies and similar tracking technologies to enhance user experience and secure login sessions. Cookies are small text files stored on your device by your web browser when you visit our platform.
Types of Cookies Used
- Essential Cookies: Required for core platform functions like login verification, session security, and transaction processing. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collecting aggregated information about how users interact with the platform helps us identify technical issues and improve performance.
- Optional Cookies: Save user preferences such as language, display settings, and personalization so you don’t have to reset them each time you log in.
You can control cookie settings through your web browser. However, disabling essential cookies may affect your ability to log in or use certain platform features fully.
Data Storage, Security, and Information Sharing
Data Storage and Retention Period
Account information and transaction records at diriwan88 are stored on servers protected by encryption both during transmission and storage. Active account data is retained for the duration your account remains active. Once you voluntarily close your account, data is kept only as long as required by law before being securely deleted.
Security Measures
- All data is transmitted using HTTPS protocol with SSL/TLS encryption.
- Strict access controls ensure that only authorized staff can access user information for support or audit purposes.
- Automated monitoring systems are used to detect unauthorized access attempts or data breaches.
Third-Party Sharing
Diriwan88 does not sell or disclose users’ personal information to any third parties for marketing purposes. Information is only shared under the following limited circumstances:
- Certified payment processors handling MYR deposits and withdrawals transactions.
- Authorized authorities when required by Malaysian law or valid court order.
- Technical service providers supporting platform operations under strict confidentiality agreements.
User Rights, Policy Changes, and How to Contact Us
Your Rights as a User
As a diriwan88 user in Malaysia, you have the following rights regarding your personal information:
- Access Rights: You can request a copy of the personal information we hold related to your account through account settings or by contacting customer support.
- Right to Correction: If any of your information is inaccurate or outdated, you can update it directly in account settings or contact customer support for help.
- Right to Deletion: You may request to close your account and have your personal data deleted, subject to applicable legal retention requirements. Such requests will be processed within a reasonable timeframe.
- Restriction Rights: In certain cases, you may request that we temporarily halt processing your information while an inquiry or complaint is being resolved.
Changes to This Privacy Policy
Diriwan88 reserves the right to update this Privacy Policy periodically to reflect changes in data practices, legal requirements, or platform improvements. Significant changes will be notified through in-platform announcements. The latest update date is always displayed at the top of this document.
Contact Us for Privacy Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or how diriwan88 handles your personal data, please contact our support team by email at [email protected]. You may also refer to the Frequently Asked Questions for answers to common questions about privacy and account security.
Your Privacy is Guaranteed at diriwan88
We are committed to protecting your data at every step. Feel confident registering an account or logging in to continue your entertainment experience with diriwan88.